fc66 Privacy Policy

fc66 collects personal information in the following categories, depending on how you interact with the platform:

1.1 Registration and Identity Data

When you create an fc66 account, you provide us with basic identity information including your full legal name, date of birth, email address, mobile phone number and, where applicable for KYC verification, a copy of a government-issued photo identification document such as your National Identity Card (NID) or passport.

1.2 Financial and Transaction Data

When you make a deposit or request a withdrawal, fc66 collects transactional data including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction reference numbers, amounts in Bangladeshi Taka (BDT), timestamps and transaction status. fc66 does not store full card numbers or mobile banking PINs on its own servers — these are handled entirely by our certified payment processing partners.

1.3 Usage and Gameplay Data

fc66 automatically collects data about how you use the platform, including the games you play (slots, live casino, cricket betting, blackjack, etc.), wager amounts and outcomes, session duration, features accessed and navigation patterns within the platform. This data is used to personalise your experience, improve our product and detect irregular activity.

1.4 Technical and Device Data

Our servers automatically receive and log technical data when you connect to fc66, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL and time zone. This information is collected for security monitoring, fraud prevention and platform optimisation purposes.

1.5 Communications Data

When you contact fc66 customer support via email or live chat, we retain records of those communications — including the content of messages, timestamps and the resolution of any support tickets — for quality assurance, training, compliance and dispute resolution purposes.

Data Category	Examples	Collection Method
Identity Data	Name, date of birth, NID, email, phone	Provided by player at registration / KYC
Financial Data	Payment method, transaction amounts, reference numbers	Generated during deposit / withdrawal
Gameplay Data	Bets placed, games played, session history	Automatically recorded during platform use
Technical Data	IP address, browser, device type	Automatically collected by our servers
Communications Data	Support chat logs, email correspondence	Generated during support interactions

fc66 uses the personal data it collects strictly for the following purposes. We do not use your data for purposes incompatible with those listed here without first obtaining your explicit consent or updating this Privacy Policy:

• Account management: Creating, verifying, maintaining and securing your fc66 player account. This includes processing your registration, verifying your identity and age (18+), resetting passwords and managing account preferences.
• Payment processing: Facilitating deposits and withdrawal requests through your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and maintaining accurate records of all financial transactions.
• Service delivery: Providing access to casino games, sports betting markets, live dealer tables, promotions and all other features of the fc66 platform.
• Customer support: Responding to your enquiries, resolving account issues, processing complaints and providing assistance through our 24/7 English-language support team.
• Security and fraud prevention: Monitoring account activity for signs of unauthorised access, fraudulent transactions, bonus abuse, multi-accounting and other prohibited conduct. This includes automated and manual review processes.
• Legal and regulatory compliance: Fulfilling our obligations under applicable anti-money laundering (AML) standards, including record-keeping requirements and, where legally required, reporting obligations to relevant authorities.
• Platform improvement: Analysing aggregated, anonymised usage data to identify bugs, improve performance, develop new features and enhance the overall player experience on fc66.
• Responsible gaming: Monitoring player behaviour patterns to identify signs of problem gambling and, where appropriate, offering self-exclusion tools, deposit limits and other responsible gaming interventions in accordance with our Responsible Gaming Policy.
• Marketing communications: Sending promotional offers, bonus notifications and platform updates to players who have opted in to receive marketing communications. You may opt out of marketing emails at any time by contacting [email protected].

fc66 does not sell, rent, trade or otherwise transfer your personal information to any third party for their own commercial or marketing purposes. We share your data only in the following strictly defined circumstances:

3.1 Payment Processing Partners

To process your deposits and withdrawals, fc66 shares the minimum necessary transaction data with our payment processing partners, including providers operating the bKash, Nagad, Rocket, Upay, Visa and Mastercard networks. These partners are bound by their own regulatory obligations and strict data security standards. fc66 does not share browsing history, game activity or any data beyond what is required to complete a specific transaction.

3.2 Game Providers

To deliver game content on the fc66 platform, we work with certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi. These providers may receive a pseudonymous player identifier (not your full name or contact details) to enable game sessions, maintain fairness records and resolve game disputes. They do not receive your financial or contact data.

3.3 Security and Fraud Prevention Services

fc66 may share limited technical data (such as IP addresses, device fingerprints and transaction patterns) with specialist fraud detection and cybersecurity service providers to identify and prevent fraudulent activity on the platform. All such providers operate under strict data processing agreements.

3.4 Legal and Regulatory Disclosure

fc66 may be required to disclose personal data to law enforcement agencies, regulatory authorities or courts of competent jurisdiction where such disclosure is required by applicable law — for example, in connection with an anti-money laundering investigation. In such cases, fc66 will disclose only the minimum data required by the legal obligation and will, where legally permitted, notify the affected player.

fc66 uses cookies and similar tracking technologies to operate the platform effectively, remember your session and preferences, and analyse how players use our services. This section explains what cookies we use and why.

What is a cookie? A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies allow the website to recognise your browser on subsequent visits and remember information about your session or preferences.

Cookie Type	Purpose	Can Be Disabled?
Essential Cookies	Required for login sessions, account security, navigation and platform functionality. Without these cookies, fc66 cannot function correctly.	No — required for the platform to operate
Functional Cookies	Remember your language preference, display settings and other personalisation choices across sessions.	Yes — disabling may affect personalisation
Analytics Cookies	Collect anonymised usage data (pages visited, session duration, click patterns) to help fc66 understand how players use the platform and identify areas for improvement.	Yes — disabling will not affect functionality
Security Cookies	Used for fraud detection, bot prevention and session integrity checks. Help protect your account from unauthorised access.	No — required for account security

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to view, delete and block cookies from specific websites. Note that disabling essential or security cookies will prevent you from logging into your fc66 account and using the platform. Detailed instructions for managing cookies are available in your browser's help documentation.

fc66 does not use third-party advertising cookies or allow external advertising networks to place cookies on our platform for the purpose of building advertising profiles about our players.

fc66 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the fc66 platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when accessing fc66.
• Encrypted data storage: Sensitive data stored on fc66's servers — including identity documents submitted for KYC verification — is encrypted at rest using strong encryption algorithms.
• Access controls: Access to personal data within fc66's internal systems is strictly limited to authorised personnel who require it to perform their job functions. All staff with access to player data undergo background checks and receive regular data security training.
• Intrusion detection: fc66 employs automated monitoring systems that detect and alert on suspicious access patterns, potential data breaches and other security incidents in real time.
• Regular security reviews: fc66 conducts periodic internal security reviews and works with external cybersecurity specialists to identify and address potential vulnerabilities in our systems.
• Password security: Player passwords are never stored in plain text. fc66 uses industry-standard one-way hashing algorithms to store password data, ensuring that even fc66 staff cannot read your password.

Despite these measures, no internet-based platform can guarantee 100% security against all possible threats. In the event of a data breach that is likely to affect your rights or interests, fc66 will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.

Data storage location: fc66 player data is stored on servers located in secure, professionally managed data centres. Data may be processed by third-party service providers in different countries; in all such cases, fc66 ensures that appropriate data transfer safeguards are in place.

As an fc66 player, you hold a number of rights over the personal data we hold about you. fc66 is committed to honouring these rights promptly and without unnecessary obstacles. To exercise any of the rights listed below, please contact our support team at [email protected].

fc66 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as general guidelines:

• Account and identity data: Retained for the duration of your active account plus a minimum period following account closure, as required to comply with applicable AML record-keeping obligations. The precise minimum retention period is determined by the regulatory standards applicable to fc66's operations.
• Transaction records: Financial transaction records are retained for a minimum of five years following the date of the transaction to satisfy AML and financial record-keeping requirements.
• KYC verification documents: Identity documents submitted for KYC verification are retained for as long as your account is active and for a defined period after closure, in compliance with applicable regulatory requirements.
• Customer support records: Support communication logs are retained for a period of up to three years to assist with dispute resolution, quality assurance and legal compliance.
• Gameplay and session data: Detailed gameplay logs are typically retained for a period of up to two years. Aggregated, anonymised analytics data may be retained indefinitely as it cannot be linked back to individual players.
• Marketing preferences: Records of your marketing opt-in or opt-out status are retained for as long as you hold an fc66 account so that we can honour your communication preferences accurately.

When personal data is no longer required and no legal obligation mandates its retention, fc66 will securely delete or anonymise it. Anonymised data that cannot reasonably be used to identify an individual is not subject to these retention limits and may be retained for statistical and analytical purposes indefinitely.

fc66 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations or platform features. When material changes are made, fc66 will notify registered players via email and/or a prominent notice on the platform prior to the changes taking effect. The effective date displayed at the top of this policy indicates when the current version came into force.

Your continued use of the fc66 platform following notification of any changes to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with the revised policy, you should cease using fc66 and may request voluntary account closure by contacting [email protected].

Minor editorial changes — such as corrections of typographical errors or formatting updates that do not affect the substance of any provision — may be made without prior notice.

This Privacy Policy applies solely to data collected and processed through the fc66 platform at fc66.bio. It does not cover the data practices of any third-party websites, payment providers or game studios that you may interact with in connection with your use of fc66. We encourage you to review the privacy policies of those parties independently.